At Fathom, we live creation, and work with clients to architect opportunities that will take them boldly into the future. Creating what’s never been done can be frustrating, revealing, humbling and inevitably satisfying to the core for everyone involved. Sometimes it pushes against comfortable, perceived limits – which is why we only work with team members who are willing to commit to mutual honesty, dedication, trust and respect – and we expect nothing less from our clients.

Fathom is now interviewing for an Account Coordinator to help us navigate these opportunities with our clients and our team. Our new Account Coordinator will become a key member of Fathom’s Account Team, assisting with account relationships, project integrity and quality.

Responsibilities

• Assist Account Department/Project Managers in the management of creative product/projects including web, interactive, print, branding
• Work with Project Managers to draft and update schedules, update creative briefs/change requests and manage other project documentation
• Coordinate project details and regularly update Project Managers
• Be responsible for basic content management for projects, organizing documents, photos and videos provided by clients on large website projects
• Track feedback, changes and status of information flow from clients
• Work with clients and Project Managers to schedule important meetings
• Use project management software to pull reports that Project Managers can review, summarize and use to keep Account Leadership informed on a regular basis
• Perform website edits on Fathom’s content management system (prior knowledge not required)
• Quality Assurance / Proofreading
• Client contact, with Project Managers’ guidance

Requirements

• Confident and excellent communicator
• Adaptable, quick learner, self-motivated, eager, proactive and willing to take initiative
• Ability to assist simultaneously on several client accounts and projects for multiple Project Managers
• Service-minded with 1-3 years customer service or client experience
• Agency experience is a plus, but not required
• Strong computer skills
• Basic inDesign and Workamajig knowledge a plus, but not required

Please send your cover letter and resume to jennf@fathom.net. No phone calls please. Compensation based on experience.